Non-profit organization providing tools to consumers across america to help save money and create brighter futures for people.
America Saves is a non-profit organization backed by the Consumer Federation of America. The organization exists to educate and encourage Americans across many groups to save more money and create sustainable futures. There are 5 main initiatives that all have slightly different purposes and content. We set out to build a cohesive, yet unique, experience for each one, all centrally organized and managed from one Umbraco installation.
Analysis & Discovery
One of the largest tasks for this project was the analysis and coordination of all the content that was being migrated from the existing Joomla sites. One of our senior Product Managers (he’s also a business analyst, PM, and wears many other hats), organized everything to ensure that we were planning our content structure and widget designs as efficiently as possible. This produced a visual to ensure that we weren’t creating duplicate document types, designing templates and widgets that we don’t need, and most importantly to reduce the amount of maintenance the client has to do on an ongoing basis. It looked a little something like this:
Of course, there were plenty of other artifacts from this process, like sitemaps, wireframes, and design mood boards.
We set out to create designs that align with the relatively recent logo and brand design that the non-profit organization completed before contracting Scandia. We had three major audiences that we wanted to design for and we think we nailed it.
At America Saves, our pledge is a key component of our organization and encouraging Americans to save money. We wanted to ensure it was at the forefront of our site, and the process to complete the pledge needed to be easy. Additionally, we had to determine the appropriate way to incorporate our existing Microsoft Dynamics CRM in our new site and we were pleased to use Scandia for our website project. They were able to build an API integration that seamlessly integrates Dynamics with Umbraco, providing us with a smooth transition. Before launching americasaves.org, our team had a number of pain points as content editors and the user experience in our previous CMS wasn’t great. In working with Scandia, they were able to build us a custom Umbraco solution that exceeded our expectations. Their dedication to our project and their extensive knowledge of Umbraco have been evident throughout the development process and in our end product. We have developed a great relationship with the Scandia team. Our sites look great, the end-user experience is enjoyable and the editing experience is outstanding. We couldn’t be happier with the results.
This is not our pledge (although some of us have certainly signed up for it). The Pledge is what America Saves uses to allow people to sign up and commit to saving more by choosing specific targets or life events that they want to save for. With this tool in hand, the consultants at America Saves can target content to the users that sign up and provide them with the education they need to reach their goals. In addition to that, the Pledge is built to support local campaigns (think meetup groups and initiatives near you), employer pledge certificates with matching savings, and so much more.
We started to craft the pledge solution even before we got the project (ahem….we think that’s what pushed us over the finish line as compared to the competition). The result is a highly configurable and fully integrated solution that puts the control of where and how to deploy this tool at the fingertips of the content editors. Way better than any off-the-shelf product and 100% more user-friendly (yeah, that’s a science fact :)
There are a TON of calls-to-action and potential touchpoints throughout the user journeys. Before contacting us, America Saves had settled on Microsoft Dynamics as its core CRM and email communication platform. We built out both custom API integrations with Dynamics and also configured ways for the client to use Dynamic’s form capture capabilities. As a result, the client can choose to use a custom Umbraco Forms workflow that we built to send collected data to the Dynamics API, or simply manage forms in Dynamics and embed on pages using our widget structure.
At this point, America SAves are well on their way to reach a lofty goal of getting 1,000,000+ pledges collected from their various web properties. We are thrilled to have been a part of realizing that goal and look forward to working with the entire marketing team there for years to come.